Privacy Policy

• Account details you provide at sign-up: name, email address, campus role, roll number or faculty ID, and course or department.
• Order information: table number, items ordered, notes, order status, payment method selected, and order totals.
• Credit ledger information: outstanding balances, repayments recorded by staff, and the digital signature you draw when confirming a credit order.
• Basic technical information required to run the service, such as your authenticated session and timestamps of activity.

• To take, prepare, track and fulfil café orders, including showing tickets on the kitchen display.
• To operate the student and faculty credit ledger and produce signed records of credit purchases.
• To show café operators aggregate business insights such as daily sales, popular items and kitchen throughput.
• To support you when you contact us with a question or issue.

We do not sell your personal information, and we do not use it for advertising.

Access inside the app is role-based. Students and faculty can see their own profile and their own orders. Café staff roles (cashier, kitchen, manager) can see the operational order data they need to serve you. Administrators can manage users and roles.

CampusBite OS runs on the Lovable Cloud platform, which provides the application hosting, database and authentication used by the service. AI assistant features send an operational summary of café activity to a hosted AI model provider to generate answers. These providers process data on our behalf so we can run the service.

Order and ledger records are kept for as long as the café needs them for operational and accounting purposes. You can ask us to correct your profile details or to delete your account and associated personal data by contacting us using the details below. Where a record must be retained to settle an outstanding credit balance, we will explain that when you ask.

• Update your name, roll number or course from your profile at any time.
• Request a copy of the personal data we hold about you.
• Request correction or deletion of your data.
• Ask a question about how any part of this policy applies to you.

Email hello@campusbites.online and we will respond as quickly as we reasonably can.

If we change how we handle information, we will update this page and change the "last updated" date above. Significant changes will also be communicated in the app.